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North Vernon · Department

Utilities

Resident billing and service information on one side; Utility Service Board governance records on the other. No more municipal soup.

LIVE PROFILECUSTOMER SERVICEBOARD RECORDS LINKED
Department profile

Billing office and utility service are not the same thing as the Utility Service Board.

The old page blurred an operating department and its governing board into one bucket. This version keeps them visibly separate.

4charges listed on the monthly utility statement
$100city-listed meter deposit for new service
36captured Utility Board records
35of those records labeled minutes
Customer service

The resident-facing side of Utilities.

The city’s current page covers billing, starts/stops, alerts and emergency contact information.

Monthly statement

Four service lanes

The city lists water, sewer, sanitation and stormwater management fees on the same monthly utility statement.

Start / stop service

$100 meter deposit

The city says new service requires photo ID and a $100 cash/check meter deposit; renters are asked to bring a lease or contract.

Alerts + emergencies

Two different channels

Text WATER to 812-382-1990 for water notices. The city lists 812-346-2037 for after-hours utility emergencies.

Utility Billing Office143 E Walnut St
North Vernon, IN 47265
Phone812-346-4691
Mon–Fri · 8:00–4:00
Billing contactcbyerley@northvernon-in.gov
Evidence routing

The 36-file drawer is governance evidence.

All 36 captured items are labeled to the Utility Board, so this department page treats them as linked board records rather than pretending they are billing-office files.